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Case Study:

Helping a Marketing Agency Achieve a Profitable Exit

Background Information

  • Business: A digital marketing agency specializing in SEO, PPC, and content marketing.
    Location: East Coast, USA.
  • Revenue: $3.8M annually with an EBITDA of $700,000.
  • Team: 15 full-time employees, including a creative director and account managers.
  • Owner’s Goal: The 52-year-old owner wanted to sell within a year to focus on other ventures.

Current Challenge

  • Client Concentration Risk: 60% of revenue came from three major clients, raising concerns for buyers.
  • Inefficient Systems: Manual processes in campaign reporting and client onboarding reduced profitability.
  • Low Valuation Offers: Early offers underestimated the firm’s potential due to lack of perceived scalability.
  • Owner Dependence: The owner maintained key client relationships, making the business appear less autonomous.

Our Solutions

  • Client Diversification:
    – Secured contracts with smaller clients to reduce dependency on major accounts.
    – Introduced retainer-based pricing, boosting predictable monthly revenue.
    Automation
  • Implementation:
    – Adopted project management and reporting tools to automate repetitive tasks.
    – Reduced labor costs by optimizing workflows and reallocating resources to higher-value activities.
  • Brand Elevation:
    – Enhanced the agency’s positioning by emphasizing expertise in high-growth niches like SaaS and e-commerce.
    – Developed case studies and success stories to demonstrate proven results to potential buyers.
  • Scalability Narrative:
    – Highlighted the agency’s scalable processes, including proprietary marketing methodologies.
    – Transitioned key client relationships to account managers, reducing owner dependency.
  • Buyer Targeting and Negotiation:
    – Identified strategic acquirers, such as larger marketing agencies and private equity firms.
    – Presented a compelling valuation narrative, emphasizing EBITDA growth and reduced client concentration risk.

Conclusion

With these changes, the agency achieved a successful exit:

  • Sale Price: Sold for $7M within 11 months—35% above initial offers.
  • Buyer: A national marketing agency seeking to expand its portfolio.
  • Owner’s Outcome: The owner exited with a clear legacy, financial freedom, and the opportunity to explore new ventures.

Could this be your success story? Let’s make it happen.

 

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